TUNZ Pharma Co., Ltd.

Our Personal Information Protection Policy

1. Definition of Personal Information

Personal information means information relating to living individuals that enables a specific individual to be identified by their name, date of birth, and other descriptions that are included in such information.

2. Collecting Personal Information

We collect personal information using proper and fair means. We notify or disclose the purpose of use in advance when collecting personal information.

3. Use of Personal Information

When using personal information, we clearly define the purpose of use and process personal information within such scope.

4. Provision of Personal Information to Third Parties

Except when consent has been obtained from a principal or except when permitted in laws and regulations, we shall not, in principle, provide personal information to third parties.

5. Management of Personal Information

We endeavor to keep personal information we retain accurate and up-to-date, and take organizational, personnel, physical, and technical security measures to prevent personal information leaks, loss, or damage, and to otherwise securely manage personal information. Moreover, when outsourcing the handling of personal information to a third party within the scope necessary to achieve the purpose of use, we supervise the outsourcer within the scope necessary and appropriate.

6. Disclosure, Correction, and Suspension of Use of Personal Information

When a principal requests to disclose, correct, or suspend the use of his/her personal information we retain, we verify the identity of the principal and respond without delay within a reasonable scope.

7. Education and Training on Protection of Personal Information

We provide education and training to officers and employees to ensure they are aware of the importance of protecting personal information and to implement specific measures for proper handling.

8. Reviews of the Handling of Personal information

We will review and improve this Personal Information Protection Policy as appropriate to ensure personal information is handled properly.

Purposes of Use of Personal Information

TUNZ Pharma uses the personal information we retain for the following purposes:

1. Personal information concerning doctors, dentists, pharmacists, pharmacies, drug stores, and other medical professionals

(1) For providing and gathering information relevant to the proper usage of pharmaceuticals and quasi-pharmaceuticals, etc.

(2) For providing and gathering information relevant to the quality, safety, and efficacy of pharmaceuticals and quasi-pharmaceuticals, etc.

(3) For investigating and grasping pharmaceutical and quasi-pharmaceutical delivery destinations, actual use, and usage needs, etc.

(4) For providing and gathering medical information, academic information, marketing information, and information relevant to our operations

(5) For surveys and research related to medical and pharmaceutical fields

(6) For requesting and implementing clinical trials and post-marketing surveillance and tests, etc.

(7) For identifying delivery destinations for specific biological products and maintaining a communication system

(8) For releasing information regarding the occurrence of adverse reactions, accidents, or product recalls, etc.

(9) For announcing, requesting attendance, and reporting on conferences and seminars, etc. organized, co-organized, or supported by TUNZ Pharma

(10) For producing and screening our corporate videos

(11) For implementing various measures to encourage good communication

(12) For confirming intentions and making contact relating thereto, etc.

(13) For filing notifications and reports, and liaising with government offices based on laws and regulations

2. Personal information concerning persons employed by wholesalers and distributors of pharmaceuticals, etc.

(1) For providing and gathering information relevant to the proper usage of pharmaceuticals and quasi-pharmaceuticals, etc.

(2) For providing and gathering information relevant to the quality, safety, and efficacy of pharmaceuticals and quasi-pharmaceuticals, etc.

(3) For investigating and grasping pharmaceutical and quasi-pharmaceutical delivery destinations, actual use, and usage needs, etc.

(4) For providing and gathering medical information, academic information, marketing information, and information relevant to our operations

(5) For cooperating to promote efficient promotions of pharmaceuticals and quasi-pharmaceuticals, etc.

(6) For releasing information regarding the occurrence of adverse reactions, accidents, or product recalls, etc.

(7) For implementing various measures to encourage good communication

(8) For filing notifications and reports, and liaising with government offices based on laws and regulations

3. Personal information concerning medical and pharmaceutical researchers

(1) For providing and gathering information relevant to the proper usage of research reagents

(2) For investigating and grasping research reagent delivery destinations, actual use, and usage needs, etc.

(3) For providing and gathering information relevant to medical and pharmaceutical fields

(4) For announcing, requesting attendance, and reporting on conferences and seminars, etc. organized, co-organized, or supported by TUNZ Pharma

(5) For producing and screening our corporate videos

(6) For implementing various measures to encourage good communication

4. Personal information concerning patients and participants in clinical trials

(1) For considering, investigating, and responding to consultations, inquiries, and communications, etc.

(2) For communicating compensation for health damage resulting from clinical trials, and for compensation payouts, etc.

• With regard to information concerning patients and participants in clinical trials, information is ordinarily obtained after measures have been taken by the medical institution, etc., to ensure that specific individuals cannot be identified by withholding names; information is acquired in the form of personal information in exceptional cases.

(3) For confirming intentions and making contact relating thereto, etc.

5. Personal information concerning persons employed by subcontractors and business partners, consultants, and other business partners

(1) For communicating, consulting, giving instructions, and checking outsourced work

(2) For providing and gathering information on outsourced work

(3) For efficiently performing outsourced work

(4) For keeping track of qualifications, skills, and experience, etc.

(5) For implementing various measures to encourage good communication

(6) For performing duties or exercising rights based on credit and debt relationships

6. Personal information concerning persons who make inquiries, consultations, or proposals, etc. via external contact points (customer consultation desks, publicity contact points, internet sites, etc.), persons who answer our questionnaires, and persons who use our facilities

(1) For considering, researching, and responding to inquiries, consultations, and proposals, etc.

(2) For analyzing information relating to marketing

(3) For managing use of our facilities

7. Personal information concerning shareholders

(1) For performing obligations stipulated in the Commercial Code and responding to the exercising of shareholder rights

(2) For providing convenience to each position as a shareholder

(3) For implementing various measures to facilitate relations between shareholders and TUNZ Pharma

(4) For managing shareholders, including preparing shareholder data according to prescribed criteria pursuant to laws and regulations

8. Personal information concerning persons seeking employment

(1) For investigating applications, making decision, communicating, and responding to inquiries

(2) For communicating in relation to conducting procedures prior to starting to work for TUNZ Pharma

9. Personal information concerning (current and former) employees and their family members

(1) For planning and formulating plans to assign personnel

(2) For properly managing and implementing payment of salary, etc., attendance, evaluations, treatment, health and safety, welfare, skills development, and training, etc.

(3) For communicating with labor unions, health insurance associations, life insurance companies and non-life insurance companies mediated by TUNZ Pharma, our subsidiaries, and affiliates

(4) For building a communication system for normal circumstances and emergencies

(5) For implementing and managing various procedures based on internal rules, etc.

(6) For providing the MR Education & Accreditation Center of Japan with MR training records

(7) For making career histories available externally

(8) For including in printed materials distributed internally and outside TUNZ Pharma

(9) For producing and screening our corporate videos

(10) For managing various procedures, communications, and pensions, etc. after retirement and for running the OB Association

(11) For filing notifications and reports, and liaising with government offices based on laws and regulations

(12) For implementing other purposes of use determined separately when obtaining personal information

Inquiries Concerning the Handling of Personal Information

Inquiries regarding our handling of personal information should be made to:

Personal Information Inquiries Section
TUNZ Pharma Co., Ltd.
4-2-3 Hirano-machi, Chuo-ku, Osaka, 541-0046, Japan
Tel.: +81-50-3199-1111
Office Hours: 9:00 a.m. - 12:00 p.m., 1:00 p.m. - 5:00 p.m.
*excluding Saturdays, Sundays, national holidays and company holidays